These terms and conditions have as their object the purchase of products made at a distance by means of electronic network through the site www.stefanostore.com owned by E.F. Srl headquartered in Florence, Via Porta Rossa 77/R, 50123 Florence, tax Code, VAT and Companies Register number 05316540482 Florence, registration REA Florence Chamber of Commerce no. FI-537514. Purchase transactions will be governed by the provisions of Legislative Decree no. 206/05, while the protection of confidentiality (privacy) will be subject to the discipline of Legislative Decree no. 196/03. These terms and conditions are valid from the day 09.12.2013. May be updated or modified by E.F. Srl at any time, without notice, and will be valid from the date of publication in the website www.stefanostore.com.
For sale contract on-line is defined as the distance contract concluded between the supplier, E.F. Srl with registered office Via Porta Rossa 77/R, 50123 Florence and a customer, as part of an organized distance sales supplier, the legal transaction concerning goods and / or services, which for this contract only uses the technology of communication at a distance called the Internet. A consumer is a person who buys goods and services for purposes not directly related to their professional activity.
Art. 1: ACCEPTANCE OF TERMS OF SALE
1.1 The conditions set out in the introduction are integral and essential part of this contract.
1.2 All contracts are concluded directly by accessing by the customer to the corresponding website at www.stefanostore.com. To this point, the customer may terminate the contract for the purchase of the desired product carefully following the instructions and procedures.
1.3 These general conditions of sale must be examined on-line by the customer prior to the completion of the purchase process. The submission of the confirmation of the order implies full knowledge of themselves and their full acceptance.
1.4 The customer, by sending electronic confirmation of your purchase order, unconditionally accepts and agrees to comply, in its relations with E.F. Srl, the general conditions and payment below, claiming to have read and accepted all the indications provided by him in accordance with the rules mentioned above, and also recognizing that E.F. Srl is not bound to any other conditions unless previously agreed in writing.
Art. 2: PRICES AND CONDITIONS OF PURCHASE
2.1 All sales prices of the products shown on the website www.stefanostore.com for which an offer to the public pursuant to art. 1336 of the Civil Code, include I.V.A. and all other taxes.
2.2 The total cost of the shipment until the customer’s home is the responsibility of the customer, unless otherwise specified. This cost will be in any case disclosed to the customer before the confirmation.
2.3 The prices of different types of transport are related to weight, delivery destination and the value of the goods. The delivery traveling with insurance.
2.4 The purchase contract is concluded through the exact compilation and the consensus expressed by the accession date online.
2.5 The customer can pay for your order using the payment methods listed on-line at the time of purchase.
Art. 3: MODE OF DELIVERY
3.1 E.F. Srl will deliver, at the address indicated by the customer, the products selected and ordered, by courier or post.
3.2 The goods purchased will be delivered within the time provided by art. 6 Legislative Decree no. 185/99. No responsibility can be attributed to the supplier for late or non delivery due to force majeure or unforeseeable circumstances. In detail: check the availability of stock, E.F. Srl shall (in the case of object available) immediately order fulfillment at the address indicated on the form. For products not available (as specifically stated on this site) it takes between 7 to 14 days of production depending on the object (not to be considered on weekends and public holidays). The normal delivery times for the Italian territory after shipment, provide the item within 2/3 days (not to be considered on weekends and public holidays). In special cases and, if the destination is in the islands or in remote areas, delivery times are from a minimum of 2 days and no later than 8 working days. You will receive an email at the time of shipment. Since then we invite you to make available at the address you indicated on select days from delivery. For overseas delivery times vary according to the target area, from a minimum of 3/5 working days from time of shipment.
3.3 The customer is obliged to verify, upon receipt, the conformity of the product delivered to him with the order made, and only thereafter, unless of course the right of withdrawal provided for in paragraph 8, the customer must sign delivery documents.
3.4 Upon delivery of the goods, the customer must verify the integrity of packages and correspondence with the quantity and quality as specified in the accompanying document. In case of discrepancy, the same should be reported on the same document and communicated within seven days, by e-mail at email@example.com. While the packaging is intact, the goods must be checked within seven days of receipt. Each alert over these terms will not be taken into account. For each statement, the customer assumes full responsibility for the statements.
Art. 4: AVAILABILITY OF PRODUCTS
4.1 The Customer Service E.F. Srl is at your complete disposal to give the necessary assistance at all stages of purchase, from Tuesday to Friday from 10:00 to 13:30 and 15:00 to 19:00 (Italian time – GMT +1). For all the business information you can contact customer service by sending an e-mail to: firstname.lastname@example.org or by calling +39 055 218231..
Art. 5: RESPONSIBILITY
5.1 E.F. Srl is not responsible for problems caused due to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other events that could prevent, in whole or in part, to implement the the contract on time.
5.2 E.F. Srl will not be liable to any party or third parties for damages, losses and costs incurred as a result of failure to execute the contract for the reasons mentioned above, since the consumer is only entitled to a refund of the price paid.
5.3 E.F. Srl is not responsible for any fraudulent or illegal use that may be made ??by third parties, credit cards and other means of payment, when payment for goods purchased. 5.4 E.F. Srl at no time during the purchase procedure is able to know the number of that buyer’s credit card through a secure connection, is transmitted directly to the manager of banking service.
Art. 6: WARRANTIES AND CONDITIONS OF SERVICE
Our products are covered by warranty for any defect or inherent vice in the product itself, to be reported
within 8 days of discovery. We will replace the product free of charge, including shipping costs, product
availability permitting, in accordance with the provisions of Articles 1519 c and e of the Civil Code.
Art. 7: BUYER’S OBLIGATIONS
7.1 The customer agrees and undertakes, once the purchase process on-line, to print and keep these general conditions, which, however, has already seen and accepted as an obligatory step in and specifications of the product being purchased, and that in order to fully satisfy the conditions laid down in Art. 52 and 53 of Legislative Decree no. 206/05.
7.2 These terms and conditions may be updated or changed at any time by E.F. Srl provided that written notice through its website. The consumer agrees, whenever there is a change in the terms and conditions, to provide for their printing and storage.
7.3 It’s strictly prohibited to enter false data, and / or invented and / or fantasy, the registration process required to provide him with the procedure for the execution of this contract and the subsequent communications and the data details and e-mail address must be the only real data and not some other person, or fantasy.
7.4 E.F. Srl reserves the right to prosecute any violation or abuse, and for the protection of all consumers.
7.5 Customer raises E.F. Srl from any liability arising from the tax records are incorrect due to errors in the data supplied by the customer, being the customer is solely responsible for the correct insertion.
Art. 8: RIGHT OF WITHDRAWAL
Procedure for Returning If for any reason not happy with your order and in the unlikely event that the goods were delivered do not comply with the requirements may return the products purchased, without having used them, within 8 days from delivery date. We ask that you respect the following conditions associated with the product:
• must not have been used
• must be intact
• must not have undergone any kind of damage
• must have the tag attached, and its original packaging.
ARE EXCLUDED FROM THIS RIGHT CUSTOM OBJECTS.
E.F. Srl reserves the right to refuse the return of products not complying with these conditions. To make the return, send an e-mail to email@example.com indicating: name, order number and description of the items you intend to return, stating the reasons for the return. Notwithstanding the acceptance of the reasoning, will be issued a voucher of equal value that can be used for subsequent purchases.
E.F. Srl respond within 48 hours by sending instructions on how to proceed with the return of the object. At this point you can send the product to the following address: E.F. Srl, Via Porta Rossa 77/R, 50123 Florence. Please note that the cost of transport from her to us will be against him. You can choose the carrier with which to make the shipment. We recommend using a courier or postal service that allows a tracking or a return receipt. We remind you that E.F. Srl assumes no responsibility for the return shipment. In case of return for REPLACEMENT GOODS, we will re-send the item at our expense. Important: In case of replacement goods are not accepted for refund of previously returned items.
Art. 9: AUTHORIZATIONS
9.1 By filling in the appropriate space on the website, the Customer authorizes E.F. Srl to use their credit card, or other card issued in replacement thereof, and to debit your bank account in favor of the E.F. Srl total amount shown as the cost of on-line. The whole procedure is done via secure connection directly connected to the bank owner and operator of online payment service, which E.F. Srl can not access.
Art. 10: EXPRESS CONTRACT TERMINATION AND CANCELLATION CLAUSE
10.1 E.F. Srl has the right to terminate the contract by giving notice to the customer indicating the motivation, in this case the customer shall only be entitled to a refund of the amount already paid.
10.2 The obligations assumed by the customer in art. 7 (Obligations of buyer) and the guarantee of successful completion of payment the customer makes with the media in art. 2, are essential, so that by express agreement, the failure by the client, only one of these obligations will result in the termination of the contract pursuant to article 1456 of the Civil Code, without the need for judicial decision, without prejudice to the right E.F. Srl to sue for damages.
Art. 11: PRIVACY
E.F. Srl has the full respect of your privacy. The data you transmit to us, will be processed through electronic means and will be used by E.F. Srl only to enable the management of orders and shipments. In accordance with D. Decree 196/03 Code regarding protection of personal data, all information relating to personal data, orders and payments made are strictly confidential. We assure you that in no case and under no circumstances disclose your personal data to third parties outside of E.F. Srl
If you wish, you can request to receive information about news, promotions and new product ranges, so as to offer a more complete service, by writing to firstname.lastname@example.org If in the future you do not want to receive messages, you can send an e-mail to email@example.com, bringing about it in the message. All details relating to the processing of personal data according to Italian law are available on the www.garanteprivacy.it.
11.1 The personal data are collected in order to register the customer and provide him with the procedures for the execution of this contract and the necessary communications, these data are processed electronically in compliance with laws and can be produced only on request the judicial authority or other authority authorized by law.
11.2 The personal information will be disclosed to third parties who carry out activities necessary for the execution of the contract and used exclusively for that purpose.
11.3 The party enjoys the rights under Article 13 L.675/1996, that is, to seek confirmation from the registered E.F. Srl of their personal data, to know their origin, the logic and purpose of their treatment, to obtain the updating, rectification and integration, to request cancellation, transformation into anonymous form or blocking in the event of unlawful processing and oppose their processing for legitimate reasons or in the case of use of data for sending advertising material, commercial information, market research, direct marketing and interactive marketing communications.
11.4 The cancellation of their personal data is subject to a statement by e-mail at firstname.lastname@example.org
11.5 Owner and responsible for the collection and processing of personal data is E.F. Srl, Via Porta Rossa 77/R, 50123 Florence (Italy) Fiscal Code, VAT and Companies Register number 05316540482, Florence enrollment REA Florence Chamber of Commerce N. FI-537514.
Art. 12: JURISDICTION
12.1 Any dispute regarding the application, execution, interpretation and breach of contract of sale entered into on-line via the website www.stefanostore.com is subject to Italian jurisdiction, these conditions are reported, although not expressly provided for herein, in conjunction with law. n. 15.1.1992 and 50 of Legislative Decree no. 206/05.
12.2 Any dispute between the parties relating to this contract shall be the competent court in the district where the consumer’s domicile, and for all other customers (and foreign) it is agreed that any dispute shall be brought before the Court of Florence.